This isn't a slide deck. It's a working AI agent that troubleshoots monitors, checks enrollment eligibility, manages devices, and guides members through their heart health journey.
Ask about your blood pressure monitor, check enrollment eligibility, request a replacement device, or get help with the app.
Built around real member scenarios that Hello Heart's team handles every day.
Bluetooth pairing, reading sync issues, Android location permissions, and step-by-step connectivity guidance.
Instant verification of employer program participation, plan eligibility, and family member qualification.
One-step replacement requests for monitors and Pill Boxes with automatic shipping and tracking.
Guides new members through enrollment codes, account creation, and first-time monitor setup.
Guardrails ensure the agent never gives medical advice while still being helpful and encouraging about heart health.
Medication tracking, notification preferences, clinical report guidance, and app troubleshooting.
This demo was built from scratch for Hello Heart. Real logic for real member scenarios.
Pulled Hello Heart's help center, enrollment guides, device documentation, and eligibility rules into the AI's knowledge base.
Created member-specific workflows for device troubleshooting, enrollment, eligibility, and account management.
Connected 5 mock tools simulating Hello Heart's member accounts, device diagnostics, and enrollment systems.
Built guardrails to prevent medical advice while keeping the agent warm, supportive, and medically appropriate.
Connected to your actual member data. Handling your real support volume. This sandbox is just the start.
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